Help centre

Start clearly. Keep moving.

Find the essential steps for token access, multi-mirror downloads and file verification.

Getting started

Four steps to your first download.

Enter the access token issued for your content.

Search the unified index across authorised servers.

Select a file and let FTPSYNC use an available FTP mirror.

Complete the transfer and confirm that the downloaded file passes verification.

Frequently asked

How do I access content across different FTP servers?

Your access token connects FTPSYNC to the content and FTP mirrors authorised for you, without separate server logins.

Do I need the login details for every FTP mirror?

No. Your access token identifies the content and mirrors authorised for you, so you do not log in to each server separately.

Can I pause a download and continue later?

FTPSYNC is designed for resumable transfers. Availability can depend on the mirror and the specific download.

How does FTPSYNC prevent missed files?

Every downloaded file is verified. FTPSYNC clearly identifies an incomplete or failed file so it can be downloaded again.